Privacy Policy
Updated: 17-July-2026
At ELM Global Logistics (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the information you share with us through our website.
Information We Collect
When you request a quote, contact us, or submit information through our website, we may collect:
- Name
- Company name
- Phone number
- Email address
- Business address
- Shipping or logistics requirements
- Preferred contact method
- Any additional information you voluntarily provide
We may also collect certain technical information automatically, including your IP address, browser type, device information, and website usage data.
How We Use Your Information
We use the information collected to:
- Respond to your inquiries and quote requests
- Provide logistics, warehousing, fulfillment, and transportation services
- Communicate with you regarding our services
- Improve our website and user experience
- Analyze website performance and traffic
- Comply with legal and regulatory obligations
Confidentiality of Communications
Submitting information through our website does not create a contractual relationship or obligate either party to enter into a business agreement.
We take reasonable measures to protect the confidentiality of the information you provide. Please do not submit highly sensitive, confidential, or proprietary information through our website unless specifically requested.
SMS Communications
If you provide your phone number and consent to receive text messages, we may send messages related to your inquiry, quote requests, shipment updates, appointment scheduling, or other service-related communications.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP. Standard message and data rates may apply.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers and business partners who assist us in operating our website, managing communications, processing logistics services, or supporting our business operations, provided they agree to maintain appropriate confidentiality and security measures.
We may also disclose information when required by law or when necessary to protect our legal rights or the safety of others.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
You can control or disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to certain communications
- Request additional information about how your data is processed
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Phone: (631) 299-3595
Email: sales@elmlogistics.com
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